Content Storage Policy

🆓 Free (Basic) Accounts

Free accounts are not designed for permanent hosting. We host uploaded videos and generated outputs (translated videos, VTT files, summaries) for a maximum of 15 days. After that period, files are automatically removed from our servers to free space for active subscribers.

Basic accounts include one free video transcription only, allowed up to 5 minutes. After that one-time trial is used, any additional transcription or translation requires upgrading to a paid plan.

Tip: Download your videos and VTT subtitle files before the retention window ends, or upgrade to a paid plan for permanent hosting tied to your subscription.

⭐ Premium (Paid) Accounts

Paid subscriptions get permanent hosting for as long as the subscription remains active. Your content stays online and available for re-download, editing, sharing, and further processing — with no automatic deletion.

Each plan tier comes with its own storage allowance. Once you reach your plan’s storage cap, you’ll need to either upgrade to a higher tier or remove old files before adding new ones.

💾 Storage Allowance by Plan

🔁 What happens if my subscription cancels or expires?

When a paid subscription is cancelled or expires, the account is automatically converted to a Free (Basic) account. From that moment, the same Free-account retention rule applies: hosted content will be automatically removed within 15 days.

To avoid losing your content: either reactivate your subscription before the deadline, or download your videos and subtitle files in advance.

💡 How to back up your content

You can download every file you generated on this site at any time. From your videos library:

• Open the video from your library.
• Use “Download video” to save the full video with embedded subtitles.
• Use “Download VTT” to keep the subtitle file separately.